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Introduction
Look, we get it — nobody really loves reading privacy policies. But we think it's important you know what happens with your info when you interact with us.
At Ember Quinthale Architects, we're committed to protecting your privacy. We're a small studio based here in Toronto, and we treat your personal information with the same care and respect we'd want for our own. This policy explains what data we collect, why we need it, and what we do (and don't do) with it.
Whether you're checking out our portfolio, reaching out for a consultation, or just browsing around, we want you to feel comfortable knowing your information is in good hands.
Information We Collect
We're pretty straightforward about what we collect. Here's the breakdown:
Contact Information
When you reach out to us through our contact form or email, we'll collect stuff like your name, email address, phone number, and whatever details you share about your project. We need this to actually respond to you — pretty basic stuff.
Project Information
If we're working together, we'll collect details about your project requirements, site information, budget considerations, and any other specifics you share with us. This helps us design spaces that actually work for you.
Website Analytics
Like most websites, we collect basic technical info when you visit — things like your IP address, browser type, pages you visit, and how long you stick around. This helps us understand what's working and what isn't on our site.
Newsletter Subscriptions
If you sign up for our occasional updates (we promise we won't spam you), we'll keep your email and name to send you news about our projects and sustainable design tips.
How We Use Your Information
We don't do anything weird with your data. Here's what we actually use it for:
- Responding to Inquiries: When you contact us, we use your info to get back to you and discuss your project needs. That's literally the whole point.
- Project Development: If we're working together, we'll use the information you've shared to develop design solutions, manage the project, and keep you updated throughout the process.
- Improving Our Services: We analyze website usage to make our site better and understand what potential clients are looking for.
- Sending Updates: If you've opted in, we'll occasionally send you updates about our work, sustainable design insights, and industry news we think you'll find interesting.
- Legal Compliance: Sometimes we need to keep records for legal or regulatory reasons — standard business stuff in the architecture world.
How We Protect Your Data
We take security seriously. While no system is 100% foolproof (anyone who says otherwise is lying), we use industry-standard measures to protect your information:
Secure Encryption
SSL encryption for data transmission
Secure Storage
Protected servers and databases
Limited Access
Only authorized team members can access data
We regularly review our security practices and update them as needed. If we ever experience a data breach that affects you, we'll let you know promptly and tell you what we're doing about it.
Your Privacy Rights
Your data is yours, and you've got rights. Here in Canada, privacy laws give you control over your personal information. Here's what you can do:
To exercise any of these rights, just send us an email at info@emberquinthale.info or give us a call. We'll verify your identity and handle your request promptly.
Questions About Privacy?
If you've got questions about this privacy policy or how we handle your information, we're happy to chat. Privacy stuff can be confusing, and we'd rather you ask than wonder.
Get in Touch
Phone:
(416) 555-0847
Email:
info@emberquinthale.info
Office:
1250 Queen Street West, Suite 402
Toronto, ON M6K 1L3
Policy Updates
We might update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we do, we'll update the date at the top of the page. For major changes, we'll let you know directly.